itemnonresponse

Discovering the Characteristics of a Good Interviewer: Analyzing the Performance of Interviewers from Their Interaction With Respondents and the Survey Environment

The quality of survey research is the researcher’s main concern andhe always tries to reduce the refusal rate and item nonresponse rate. Theinterviewer, respondent and survey environment are the most importantfactors affecting the result of a face-to-face interview. This article analyzesthe characteristics of these factors and their interaction in deciding theresult of a face-to-face interview.

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